Our Promise 🐥
At Chicken Breeds For Sale, we know that ordering live poultry online requires trust. That’s why every order is backed by our Live Arrival Guarantee. We promise your chicks, pullets, waterfowl, or hatching eggs will arrive healthy, safe, and ready to thrive — or we’ll make it right.
What the Live Arrival Guarantee Covers
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Healthy Delivery – All poultry shipped arrives alive and in good condition.
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Secure Packaging – Birds are packed in ventilated boxes, with heat or cool packs depending on the season.
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Careful Scheduling – We only ship on safe hatch dates and adjust for extreme weather.
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Customer Notification – You’ll receive tracking information as soon as your order leaves our hatchery.
How It Works
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Pickup Promptly – Your local post office will notify you when your order arrives. Please collect within 8 hours of notification.
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Inspect Immediately – Open your box in a warm, safe space and check your chicks.
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Contact Us if Needed – If you experience any losses, email sales@chickenbreedsforsale.com within 24 hours with your order number and photos.
Replacements & Credits
If your order does not meet our Live Arrival Guarantee, we will:
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Provide replacement chicks on the next available hatch date, OR
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Offer credit toward a future order if replacements are not possible.
Exclusions
Our guarantee does not cover losses due to:
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Failure to pick up promptly from the post office
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Improper setup (e.g. lack of heat source, unsafe brooder)
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Local/state restrictions on poultry shipments
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Delays caused by incorrect shipping addresses
Our Responsibility + Your Responsibility
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Our Responsibility: Ship healthy birds safely, with guaranteed live arrival.
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Your Responsibility: Be ready with a safe brooder, collect your birds immediately, and provide proper care.
Final Assurance
We’ve shipped thousands of orders nationwide, and customer satisfaction is our top priority. With our Live Arrival Guarantee, you can order confidently knowing we’re here to support you at every step.